Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After \"go-live\", provide technical support to the customer.
2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
LOCATION: COLUMBIA, MD
Intermediate level ImplementationConsultant who analyzes customer needs, configures the solution, and installsthe product at the customer site. Our Implementation Consultants alsoprovide client training on the POS system.
Our Implementation Consultantsensure that our POS solutions meet all of the specifications and functions thatare unique to each of our Hospitality clients. Implementation Consultantsresolve any gaps in Product functionality and train our clients how to use thenew product. They are also responsible for taking the client \"live\" onthe system after everything has been configured and everyone is trained.Implementation Consultants are accountable for ensuring a smooth transition andpositive user experience. They are available to answer operational andapplication questions during the implementation process and after\"go-live\". They are subject matter experts in the POS Product. OurImplementation Consultants are full time, Oracle employees and enjoy our bestin class benefits and growth opportunities.
Preference is given to individuals which have the below skills andknowledge:
* 2 years or more experience working in theHospitality Industry (Hotels and Restaurants)
* Experience as user of Opera Property managementSystem
* Experience as user of POS systems such as but not limited to (Simphony 2.0,Simphony 1.0, MICROS 3700/8700/9700/e7)
* Technical experience as it relates toinstalling Hardware and troubleshooting that Hardware
* Knowledge of Cloud based software systems
This role requires minimumof 2 years of overall experience in an applicable role as an IT or POSDeployment Engineer or as an experienced user of the RES 3700, Simphony orsimilar POS products. Candidates must have the ability to communicateeffectively and build rapport with team members and clients. Thisposition requires 100% TRAVEL. The ability to travel as neededwhich can include weekends and holidays is a must. Candidates need to be based within 50 miles of MIAMI, FL.
Associated topics: business advisory, business systems, business systems analyst, consult, consultant, crm, customer, marketing, senior consultant, support analyst